museOpera for schools - Service and booking conditions
The minimum total payment per group is 90 €.
The ticket for admission to the La Scala Theatre Museum is not included, as this falls within the exclusive competence of the Museum.
No refund will be made if the booking is cancelled by the group less than 48 hours before the tour; no partial refund will be made in the event that the actual number of participants is less than the number indicated on the booking form.
On very rare occasions, the date and time agreed may have to be changed in the case of unforeseen constraints of Teatro alla Scala or of the Museum. If this happens, either another date and time will be agreed, or else the booking will be cancelled. If a visit is cancelled and payment has already been made, the payment will be refunded immediately.
We kindly ask you to be as punctual as possible, and we recommend you arrive at the Museum ticket office 15 minutes before the scheduled time so that you can check any rucksacks or purses. If you are more than 20 minutes late, the length of the learning activity and/or the guided tour will be reduced accordingly. We hope you will understand these arrangements in light of the fact that the Museum welcomes a large number of visitors, so sticking to the scheduled times avoids congestion and ensures that both visitor interests and safety standards are satisfied.
The ticket for admission to the La Scala Theatre Museum is not included, as this falls within the exclusive competence of the Museum.
No refund will be made if the booking is cancelled by the group less than 48 hours before the tour; no partial refund will be made in the event that the actual number of participants is less than the number indicated on the booking form.
On very rare occasions, the date and time agreed may have to be changed in the case of unforeseen constraints of Teatro alla Scala or of the Museum. If this happens, either another date and time will be agreed, or else the booking will be cancelled. If a visit is cancelled and payment has already been made, the payment will be refunded immediately.
We kindly ask you to be as punctual as possible, and we recommend you arrive at the Museum ticket office 15 minutes before the scheduled time so that you can check any rucksacks or purses. If you are more than 20 minutes late, the length of the learning activity and/or the guided tour will be reduced accordingly. We hope you will understand these arrangements in light of the fact that the Museum welcomes a large number of visitors, so sticking to the scheduled times avoids congestion and ensures that both visitor interests and safety standards are satisfied.
BOOKING AND PAYMENT
- TO LILOPERA - Request of date and time of the learning activity
- TO THE MUSEUM BOOKING CENTRE – Booking and prepayment of entrance fee
- TO LILOPERA – Bank transfer and booking form
1) TO LILOPERA - Request of date and time of the learning activity
The first step requires you to send an email to iscrizioni@lilopera.it specifying name, surname, school, contact number and desired date/time for the tour: our learning activity leader will contact you to decide the details and confirm Lilopera’s availability for the chosen date and time.
2) TO THE MUSEUM BOOKING CENTRE – Booking and prepayment of entrance fee
After having received confirmation from Lilopera of the date and time of the learning activity, you must book the entrance into the Museum at the Museum’s Booking Centre (via email museoscala@tosc.it or by phone +39.0289709022), giving:
- indication of the “Activity with the Lilopera Association” (very important)
- date and time decided with Lilopera
- number of expected students and accompanying guests (tour leaders/teachers)
- contact details.
The Booking Centre will look after the booking of the entrances and indicate the method of prepayment for the entrance tickets to the Museum. In theory, booking and prepayment of the tickets is not obligatory, but Lilopera considers it as such, as the extra cost of € 0,75 per ticket (see below details on fees of the Museum) guarantees the entrance of the school group for the date and time chosen. Without booking and prepayment, the group would have to buy the tickets directly from the Museum’s ticket office on arrival, but entrance may not be possible or may be postponed for some hours, if the number of entrances of the Museum has reached its full quota.
3) TO LILOPERA – Bank transfer and booking form
Only after having prepaid the entrance tickets to the Museum (and therefore date and time have been confirmed from the Booking Centre), you must proceed with prepayment to Lilopera for the learning activity through bank transfer, and you must send the following to the email address iscrizioni@lilopera.it:
If the bank transfer is made from a country outside of the SEPA zone countries (i.e. outside of the European Union + Swtizerland, Norway, Iceland, Liechtenstein, Monaco, San Marino) a supplemental fee of € 15 is required to cover the bank expenses.
PAYMENT DESCRIPTION: museopera xx/xx/xxxx (date of visit)
BANK DETAILS:
Bank account registered to Associazione Lilopera
Banca Credem - Agenzia 2 - Piazza Castello 26 - 26900 Lodi
IBAN: IT14E0303220300010000090943
BIC/Swift: BACRIT21361
The invoice will be regularly issued and sent by Lilopera according to current legislation.
The first step requires you to send an email to iscrizioni@lilopera.it specifying name, surname, school, contact number and desired date/time for the tour: our learning activity leader will contact you to decide the details and confirm Lilopera’s availability for the chosen date and time.
2) TO THE MUSEUM BOOKING CENTRE – Booking and prepayment of entrance fee
After having received confirmation from Lilopera of the date and time of the learning activity, you must book the entrance into the Museum at the Museum’s Booking Centre (via email museoscala@tosc.it or by phone +39.0289709022), giving:
- indication of the “Activity with the Lilopera Association” (very important)
- date and time decided with Lilopera
- number of expected students and accompanying guests (tour leaders/teachers)
- contact details.
The Booking Centre will look after the booking of the entrances and indicate the method of prepayment for the entrance tickets to the Museum. In theory, booking and prepayment of the tickets is not obligatory, but Lilopera considers it as such, as the extra cost of € 0,75 per ticket (see below details on fees of the Museum) guarantees the entrance of the school group for the date and time chosen. Without booking and prepayment, the group would have to buy the tickets directly from the Museum’s ticket office on arrival, but entrance may not be possible or may be postponed for some hours, if the number of entrances of the Museum has reached its full quota.
3) TO LILOPERA – Bank transfer and booking form
Only after having prepaid the entrance tickets to the Museum (and therefore date and time have been confirmed from the Booking Centre), you must proceed with prepayment to Lilopera for the learning activity through bank transfer, and you must send the following to the email address iscrizioni@lilopera.it:
- the completed booking form, which you can download here (this is an online form: you can download it on your PC, complete the details filling them in directly into the file, save the completed file on your PC, then send it by email)
- a scan/photograph of the bank transfer receipt (this is necessary ONLY if the bank transfer has been made less than 5 days before the planned activity with Lilopera).
If the bank transfer is made from a country outside of the SEPA zone countries (i.e. outside of the European Union + Swtizerland, Norway, Iceland, Liechtenstein, Monaco, San Marino) a supplemental fee of € 15 is required to cover the bank expenses.
PAYMENT DESCRIPTION: museopera xx/xx/xxxx (date of visit)
BANK DETAILS:
Bank account registered to Associazione Lilopera
Banca Credem - Agenzia 2 - Piazza Castello 26 - 26900 Lodi
IBAN: IT14E0303220300010000090943
BIC/Swift: BACRIT21361
The invoice will be regularly issued and sent by Lilopera according to current legislation.
NOTES RELATIVE TO THE MUSEUM AND CODE OF CONDUCT (information issued by the Theatre Museum of La Scala)
The cost of the entrance ticket to the Museum for school groups from primary to secondary is equal to € 4.25 per person, if the visit has been pre-booked and prepaid through the Booking Centre of the Museum.
Infant school students enter for free, but in any case, in order to benefit from our learning activities, it is necessary to book date and time of entrance through the Museum’s Booking Centre.
Leaders of school groups can enter for free (max. 1 group leader per 10 students), while supplementary group leaders pay a reduced fee of € 6.
University groups are not considered school groups, but they may pay a reduced fee of € 6.
It is the group leaders’ responsibility to ensure that the following rules of the Museum are observed:
1) all backpacks and rucksacks must be left at the entrance of the Museum
2) general supervision of students’ behaviour.
The cost of the entrance ticket to the Museum for school groups from primary to secondary is equal to € 4.25 per person, if the visit has been pre-booked and prepaid through the Booking Centre of the Museum.
Infant school students enter for free, but in any case, in order to benefit from our learning activities, it is necessary to book date and time of entrance through the Museum’s Booking Centre.
Leaders of school groups can enter for free (max. 1 group leader per 10 students), while supplementary group leaders pay a reduced fee of € 6.
University groups are not considered school groups, but they may pay a reduced fee of € 6.
It is the group leaders’ responsibility to ensure that the following rules of the Museum are observed:
1) all backpacks and rucksacks must be left at the entrance of the Museum
2) general supervision of students’ behaviour.